Responsible Gaming

Entertainment, Not Income

At Richard Casino, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the operator over time. Play only with money you can afford to lose, and never gamble to recover losses or fund essential expenses.

Age Verification

Gambling is only for persons aged 18 years and over in Australia. If you are under the legal age to gamble in your jurisdiction, please do not access gambling services. Richard Casino is committed to preventing underage gambling and verifies the age of all users.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, help is available:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about time and money spent
• Gambling with money needed for essential expenses (rent, utilities, food)
• Neglecting family, work, or personal responsibilities due to gambling
• Feeling anxious, irritable, or depressed when not gambling
• Experiencing difficulty controlling gambling or unsuccessful attempts to stop
• Borrowing money or increasing debt to fund gambling
• Gambling to escape problems or negative emotions
• Needing to gamble with increasing amounts to achieve the same excitement

Self-Help Tools & Support Features

Richard Casino provides the following responsible gambling tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose during a session
• Session Time Limits: Receive reminders or automatic session termination after a set duration
• Reality Checks: Regular pop-up reminders showing your time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gambling services

To access these tools, log into your Richard Casino account or contact our customer support team.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of the following organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling and support services for problem gambling
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support and counselling

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free confidential support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  UK's national gambling self-exclusion scheme

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based research and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700

Other Resources

• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Support for problem gambling prevention and treatment

If You Need Help, Reach Out Today

Problem gambling is a real issue that affects individuals and families. You are not alone. If you are experiencing difficulties with gambling, please contact one of the support organisations listed above or speak with a counsellor. Help is confidential, free, and available 24/7 in many cases.

Your wellbeing is our priority. Richard Casino is committed to promoting responsible gambling and supporting those in need.